You can easily contact our customer support team by visiting our Contact page. Our dedicated customer support team is available to assist you with any questions or concerns. Email: support@purelyparty.com

Yes, all discounts are automatically applied at checkout. We offer free shipping for orders >=$50. We offer bundle discounts on some products when purchased with another suggested item. we also offer a 10% discount to new customers.

No, we do not sell second-hand or pre-owned items. All items are new and have not been worn or used. They are shipped directly from the manufacturer or distributor.

No. We sell online only through https://purelyparty.com and the Shop app.

No. We are a retail store. We do not offer wholesale pricing or bulk quantities.

We carry many well-known brands:

• Women's Clothing Brands: Aemi + Co, Be Stage, Bibi, ETNA, Haptics, Inie & Co., Judy Blue, Kancan, Le Lis, Margo Paige, MERRITT CHARLES, RISEN, SO ME, Umgee, Zenana.
• Event dresses/Formal wear: Ladivine, Nox Anabel, Amoris
• Jewelry: PARKEN Jewelry, Ellison Young, Sahira Jewelry Design
• Party tableware and decorations: Harlow & Grey, Mamas Pinatas, Emergency Confetti, Ellie's Party Supply, xo, Fetti
• Housewares: Italic, Fennco Lifestyle, Jay Companies, Dot and Army, BestPyansky, Talavera Hub, Kalmar Home, Payton James, glasshauseco
• Candles: Spongelle
• Cosmetics: Pretty farm girl, Spongelle
• Accessoreis: KITSCH, Teleties, Bread, Coldest

We have a wide range of sizes available for all clothing products.  From juniors to plus size, we've got you covered. The sizes typically start from Misses Sizes (0–16), Juniors (1-15), and Plus Sizes (14W–24W / 1X–5X). 

Measurements of the garments are given in the product description when available.  Its best to know your body measurements to ensure the proper fit for you. See our measurement guide to ensure the proper fit.

Many of our products are vegan, including our clothing, suede bags, and several accessories. We also have party decorations that are eco-friendly and biodegradable as well as sustainable items that can be re-used. Check product descriptions for details.

Yes, all designer gowns in our store are 100% authentic. The serial numbers of the gowns are given in the product description to aide you in authenticating them.

Authorized Stores are listed on the designer's website. We are purchasing directly from Discount Dress Shop, an authorized retailer for every designer we sell.

Yes, we ship to to all US states and territories.  Please see our shipping policy.

Please ensure you shipping address is a deliverable US address. We cannot ship your order to an undeliverable address.

While we appreciate the love and support from all over the world, unfortunately, we do not have the capability to ship internationally at this time. Trust us, we wish we could spread our awesomeness worldwide, but for now, our shipping is limited within the US only.  Please see our shipping policy.

Shipping times vary based on locations.  We have many items that ship from the US to provide quicker shipping times and avoid overseas shipping.  Please see our shipping policy. Shipping rates are calculated at checkout because rates very based on location. We need to know your location to provide an accurate rate.

Shipping rates vary.  We offer different levels of service to meet all budgets.  We offer free shipping for orders >= $50 within the United States.  Rates are calculated at checkout because we need to know where the item will be shipped to calculate a rate.

Once your order ships, you'll receive a tracking number via email. You can also log into your Shop account (create one if you don't have one) to view order status.

You must contact us via email to request a return. Contact Customer Support

No. We do not have a physical store location. All orders must be placed online and shipped.

No. Return shipping is the responsibility of the customer. See our shipping policy.

We accept many payment options: credit cards (Visa, MasterCard, Discover, AmericanExpress, Diners Club), ApplePay, Shop, and USDC.  We also offer installment payments for orders over $35 through ShopPay. 

Yes, you can split your payment across different methods.

We do not accept gift cards as payment unless it is on a major credit card (Visa, MasterCard). It's essential to ensure your card is activated. Most Visa gift cards are activated upon purchase, but some require you to take an extra step by calling a phone number or visiting a website provided with the card. This process generally involves linking a name and address to the card, a crucial step for online purchases.  It should work if its registered to the same address given when checking out.

First, ensure that the card is activated and registered, and the balance is sufficient for your purchase. If issues persist, contact the card issuer for further assistance.

We offer a Purely Party Gift Card that you can purchase and send electronically to the recipient to use at a later date. Purely Party gift cards do not expire!

We offer a hassle-free return policy within 30 days from the date of delivery. If you are unsatisfied with your purchase, you can initiate a return or exchange following the guidelines outlined on our Refund and Returns page. You can also cancel your order within 1 hour of placing the order to get a full refund.

We do not sell your personal information.  See our privacy policy.